In England and Wales, the CIEH Noise Survey provides the only source of information on the vital contribution made by environmental health professionals working to resolve noise complaints.

2024/25 Noise Survey

CIEH invites local authority professionals working in noise control and management in England and Wales to participate in our 2024 Noise Survey. The survey is open from 3 September to 31 October, and we encourage you to share your insights early. Your expertise is crucial in helping us understand the current landscape of noise management across the UK. By contributing, you will play a key role in shaping the future of noise control policies and practices, ensuring that your experiences and challenges influence approaches in this space.

If you prefer to compile your answers in advance, download the Word version of the survey before completing the online form.

Why is it so important?

Our noise survey provides the only source of regular national information on the important contribution made by EHPs working to resolve noise complaints.

Our survey results were referenced in the 2017 Chief Medical Officer annual report to emphasise that "environmental noise comes second in burden of disease to air pollution and arguably is responsible for more disturbance of quality of life". Noise is the single largest issue of complaint made to local authorities in the UK and over 80% of people report being exposed to noise pollution in their homes.

Past survey results

The 2020/21 England Noise Survey report was published in March 2022.

Key findings:

CIEH Noise Survey 2020/21: Report on findings - England

  • A total of 356,367 noise complaints were recorded by 144 local authorities, on average 149 complaints for every 10,000 people
  • 11,211 formal actions were taken by responding local authorities
  • There were 88 noise-related prosecutions
  • The average number of complaints per Full Time Equivalent Professional increased from 299 to 633
  • There are 563 FTEs working at 144 local authorities to investigate and resolve noise complaints, on average 3.9 FTE per local authority

England

The report covers:

CIEH Noise Survey 2019/20: Report on findings - England

  • The total number of noise complaints received
  • The total number of notices served
  • Other formal actions taken by local authorities
  • Staffing levels for noise-related work
  • The number of prosecutions
  • Breakdowns of noise complaints by sector
  • Breakdowns of data by region

Wales

Responses to the survey were received from all local authorities in Wales.

Key findings:

CIEH Noise Survey 2019/20: Report on findings - England

  • Noise complaints 10% up on previous year ranging from 10 per 10,000 population in Anglesey to 177 per 10,000 population in Swansea
  • 323 notices served (by 20 local authorities) under the Environmental Protection Act to deal with noise amounting to a statutory nuisance
  • Formal action taken under other legislation to deal with noise in 22 cases (by five local authorities)
  • Five simple cautions issued
  • There were 34 noise-related prosecutions (eight local authorities)
  • All but two local authorities reported that they were using the Noise App
  • All but one local authority were using Matron monitoring equipment to assist with noise investigations
  • Eleven out of 22 local authorities have arrangements in place to respond to noise complaints out of office hours

EnglandCIEH Noise Survey 2018/19: Report on findings - England

We collected data from 143 local authorities in England.

The report covers the same areas as the new 2019/20 report excluding other formal actions taken by Local Authorities.

Wales

CIEH Noise Survey 2018/19: Report on findings - WalesAll 22 local authorities in Wales responded to the survey, which is a response rate of 100%.

In total 18,567 noise complaints were recorded, which works out as 59 complaints for every 10,000 members of population. Noise from residential premises accounts for the largest proportion of noise complaints, while industrial noise accounts for the lowest proportion of noise complaints compared to other sectors.

Northern Ireland

In Northern Ireland the Department of Agriculture, Environment and Rural Affairs (DAERA) Air and Environmental Quality Unity (AEQ) conduct an annual report on complaints received by the district councils.

Side profile of a person with sound waves

CIEH Noise Survey 2024/25

We're inviting all local authority professionals involved in noise control and management across England and Wales to take part in our survey.