of respondents based on their experience of the CIEH training materials were very likely or likely to recommend us


of respondents were very satisfied or satisfied with the response to their enquiry


of respondents were very satisfied or satisfied with the with our overall purchase experience

*Respondents to June 2015 Customer Satisfaction Survey 


'Investment in our staff is a key priority. Training is important to help retain staff, improve morale and maintain an able-bodied and motivated workforce. Our partnership with the CIEH ensures we comply with legal requirements and create a safe work environment using a credible and trusted brand'.
Michael Allsey, DHL  

'The CIEH have a great reputation within the Food Sector and have actually listened to the trainers to see how the CIEH can improve the training and activity materials'.
Jaqui Graham, East Riding College  

'CIEH qualifications provide P&O Cruises with a great platform for staff training. We work with CIEH because of their prestigious reputation, their reliable service and their consistent product quality'.
Carnival UK  

'CIEH qualifications are regulated and provide the kind of rigorous and thorough training we look for and require. Designed with the customer in mind, CIEH training materials are easy to use, comprehensive and most importantly recognised as a quality product by businesses up and down the country. I would recommend CIEH training products to any organisation looking to improve company performance and raise staff morale'..
David Cowin, Ferndale Foods  

'The CIEH has an excellent reputation for its health and safety training courses and well respected in the field of health and safety. I have previous experience of attending and delivering their material and wanted to bring their provision to Bupa to combine our expertise'.
Rob Tuttey, Bupa  

Customer Services

“As a registered level 2 and 3 food safety trainer with the CIEH I have always found them to be a very professional organisation. They are committed to helping trainers to be effective in what they teach . . . If I have any queries I have always found the service teams helpful, friendly and most importantly very knowledgeable”.
David Stothard  

“Delighted by the range & level of qualifications, responsiveness and customer service provided by the CIEH for the promotion and delivery of compliance training to our learners and the business community. By working with the CIEH, the training centre is continually developing new, innovative and flexible learning programmes”.
Adrian Brown  

“The service from the CIEH was as always top drawer. The customer support and finance office never fail to impress me with their helpfulness knowledge and guidance as ever I will continue to use this service”.
Chris Hayes  

“The customer support service team provides a valuable information system to support centres for updates, guidance and advice”.
Elaine Rees  

“We find they are one of the best Awarding Bodies we are in contact with. They have provided us with an excellent service”.
Kim Mills  

“ impressed and satisfied with the fast and efficient service provided.”.
Mr Anwar Choudhry  

“Really excellent service, offer advice and order placement process. Fully informed throughout. A real credit and pleasure to deal with”.
John Pollard  

Sales Support

“I have been a trainer with CIEH for more than twenty five years and have recently experienced a vast improvement in all aspects of the service. Answering phone emails, quick turnaround of results and certificates and express delivery of course materials”.
Deanna Thrall  

“Simply that I've used CIEH for many many years and always find the process of booking staff on courses or ordering materials for our training course very straight forward. A sterling service is provided all round”..
Ros Astle  

“I have always enjoyed running the courses and have had excellent support from all at CIEH. Books and exam papers are always promptly delivered, as are results and certificates. The quality of the materials produced, books, DVDs, and posters has always been to a high standard, and they are very user friendly, making the courses varied and interesting. I would recommend anyone to work with the CIEH”.
Mitzi Leask  


“We appreciate the ease of use, accessibility and support that CIEH provide and we could clearly see the immediate benefits for our business . . . The introduction of CIEH has accelerated the pace in which we can deliver essential training to our team.’
Shaun Cremins  

“We choose to use CIEH eLearning because of the quality of the content, level of interaction and flexibility on offer”.
Anuar Tazhmukhanov  

“Using the eLearning . . . has really motivated my students to work hard and to learn and have success. They can see their achievements, can work independently and can manage their own learning”.
Angela Broome  

“CIEH eLearning has helped grow our business and provide our client base with a quality eLearning experience. The variety of learning material helps provide the user with a well-rounded learning experience second to none”.
Janet Bridgewater  

“The CIEH eLearning programme has provided us with a flexible solution . . . The system is user friendly, flexible and easily fits in with the busy working schedules of our teams . . . .It has provided us with the tools to take a pro-active approach to training which positively enhances our compliance performance standards”.
Amanda Hanslip

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